Refund policy

Last updated: 24 June 2026

AmaraKin is operated by Radiance Group Ltd (Company No. 17146934), registered in England and Wales. We ship to the UK, United States, Europe, Australia, and Canada, and these terms apply to all orders regardless of destination.

30-Day Returns

We offer a 30-day return window from the date of delivery, wherever you are shopping from.

Return Postage

Customers are responsible for the cost of return postage, including international returns. We recommend using a tracked service, as we cannot issue a refund for items lost in transit back to us.

Hygiene Exclusions

For health and safety reasons, opened or used beauty, skincare, and personal care items cannot be returned unless faulty. This includes products where the hygiene seal has been broken. This does not affect your statutory rights.

Faulty or Damaged Items

If your item arrives faulty or damaged, contact us with photos and your order number and we will arrange a replacement or refund at no cost to you.

How to Start a Return

Contact us via our Contact page with your order number and reason for return before sending anything back.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5-10 business days, in the currency you originally paid in.